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TERMS AND CONDITIONS
Last Updated: 27/12/23
Welcome to Yoka Store! We appreciate your trust in us for your clothing needs. Before making a purchase, we encourage you to read and understand our terms and conditions to ensure a smooth and satisfying shopping experience. If you have any questions or concerns, feel free to contact our customer support team at
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Ordering Process:
- Browse our website and add items to your cart.
- Review your order and proceed to checkout.
- Provide accurate shipping information, including your full address and contact details.
- Complete the payment process securely through our designated payment gateways.
2.Payment:
- We accept COD, UPI, credit cards, and debit cards.
- All transactions are processed in rupees.
- Your payment information is encrypted and secure.
3.Shipping:
- We offer standard shipping options.
- Shipping costs are calculated at checkout.
- Orders are usually processed within 2 business days.
- You will receive a confirmation email with tracking information once your order has shipped.
4.Returns and Exchanges:
- We accept returns within 2 days of the delivery date.
- Items must be in their original condition with tags attached.
- To initiate a return or exchange, contact our customer support team.
- Refunds will be processed within 7 working days after receiving the returned items.
-Refund will be credited to the original payment method within 7 working days.
5.Damaged or Defective Items:
- If you receive a damaged or defective item, contact us within 2 days of receiving the order.
- Provide photos of the damaged or defective item for our records.
- We will arrange for a replacement or issue a refund.
6.Cancellations:
- Orders can be canceled within 1 hour of placing the order.
- Contact our customer support team to request a cancellation.
7.Promotions and Discounts:
- Promotional offers and discounts may be subject to specific terms and conditions. - Only one discount code can be used per order.
8.Customer Support:
- Our customer support team is available from Monday to Saturday.
- Contact us at info@yokastore.shop for any inquiries or assistance.
9.Feedback and Reviews:
- We value your feedback. Feel free to share your shopping experience and leave a review on our website.
Yoka Store reserves the right to update or modify these terms and conditions at any time. Please review them periodically for any changes. Thank you for choosing Yoka Store! Happy shopping!